Shipping Policy

Please note that we do not ship on weekends or US holidays.We only ship to the United States as of now but we are working on being able to ship internationally in the future

Standard shipping is free on all items with other expedited shipping rates available at check out.

When placing your order, please review your shipping address carefully. Shipping fees are non-refundable.AnimalMinded is not responsible for lost or returned items/packages due to address errors. If you do not receive your package please contact the shipping provider or check with your local post office.  If you think your package is lost, please contact info@animalminded.com with your order number so we can investigate and determine if the package can be retrieved or found. If the package cannot be found, we will create a case with the shipping company, this process can take 2 -3 weeks once it is reported to us.

Orders are shipped by a carrier of our choice (in most cases USPS) and are shipped out 1-2 days after the order was placed.Delivery time is 5-7 days.Orders may be broken up into multiple shipments depending on stock location. 

An order can only be edited on the same day that it is placed.

Once your order ships, you will receive an automated e-mail with tracking information. Please allow up to 24 hours for that tracking information to update. Tracking numbers beginning with 940 or any letter can be tracked at www.usps.com. Tracking numbers beginning with 605 or 771 can be tracked at www.fedex.com.